State Farm® Insurance Agent Parker Smith

"Parker helped me cancel my policy promptly and painlessly."

"Very helpful!"

"She was very nice"

"Parker took my call, and she was extremely friendly. She helped me get an answer to my question."

"I had some questions that Parker Elmore helped me with. She was able to help me make sense of my situation and I was appreciative of her knowledge and ability to make things clear for me. Thanks Parker!"

"Very helpful and great service"

"Melissa is always so nice and helpful with any issues or questions. I just recently bought a new vehicle and traded my old vehicle. Before I bought my new car I tried using the price quote on the app which was going through an IT update on their end so I had to call Melissa. She was able to give me a price quote on the two vehicles that I was having a hard decision on. After getting my price quotes on both vehicles I did more haggling with the dealership. Once I made my decision Melissa and her team were able to help me over the phone set up my insurance with the new vehicle while at the dealership. They emailed the dealership directly everything that was needed. Melissa made it very simple and easy to change vehicle insurance and make sure my policy stayed the same with our discounts! I have not had to use the app yet, other than paying my bill. I have been with State Farm for over a year after switching car insurance. My old car insurance (N*****W***) which had me paying more, also required everything to be paid out of pocket (which we learned after an accident we were in) and then they would reimburse you later. If you are paying for car insurance you should not have to pay out of pocket after an accident for car rental and vehicle repairs then wait to be reimbursed for everything. Your insurance should be able to help you file the claim against the other driver that hit you. If your insurance company tells you that you must file the claim from your car accident to the other insurance company, after your settlement is over RUN!! Change your insurance! Best thing we ever did! You should not have to pay out of pocket for roadside assistance if it's included in your policy. Always ask questions!! Not sure when they changed our policy or what happened they could never give us an answer, but we will never use them again! The questions we learned to ask when we switched our insurance and advised others to always ask when switching. 1. Who will file the claim for accidents. 2. Will anything be required out of pocket after an accident happens for rental car, repairs, extra. 3. Is roadside assistance included. Do you pay anything additional if roadside assistance is needed for tire, gas, tow, extra. 4. Any additional auto discounts. (Multi car, multi policy bundle, preferred payment, paperless billing, claims/violation free, military, good student, safe driver) 5. What is not covered under my policy. (GAP, 24 hr roadside, rental car) 6. Am I protected if I seriously injure someone in an accident. 7. Am I sufficiently covered. 8. My deductible cost. 9. Policy renews on what date. 10. Telematice device. (State Farm uses them and let me tell you it has saved me $80 each month! Plus you get to see your driving scores. ) 11. Covered if car is stolen. 12. What happens if car is totaled. New or used car always ask questions!! Thank you State Farm for saving us! I'm glad we made the switch!"

"The team has been very responsive and helped me navigate the process after I was in an accident."

"Great people to work with. They are friendly and very helpful in getting affordable insurance"

"This agency has the nicest people and the best customer service! Others should model from them!"

"Excellent service!!!"

"Parker was really kind, knowledgeable and quick with my needs over the phone . No complaints"

"I’m a long term customer and love this office! Great communication and services."

"Parker was so helpful and kind!! He made the transition from my old insurance company so easy and answered all my questions!"

"Parker-smith has always been helpful whenever we needed anything and go they always go the extra mile. They are friendly to talk to and have great communication."

"Always been grateful to Parker and his team for their friendly help and willing to take the time and explain things to me. Grateful for another team of people willing to help."

"Quick response, very helpful. Highly recommend."

"SEAMLESS EXPERIENCE & FEEL @ HOME PARKER & IAN 🙇🏽🧎🏾🙏🏾🛐… LIKE A STUPENDOUS NEIGHBOR STATE FARM IS THERE !!!!"

"I needed to change my name on all of my insurance policies I had with State Farm. Melissa, with Parker Smith State Farm was excellent and extremely helpful. She was able to change everything within a few minutes and requested all of my replacement cards for me. They truly work for their clients and take care of us like family. Thank you Melissa. Cindy Billings"

"Has great customer service and wants to help those in need!!"

"Parker Smith has been great to work with. Always goes above and beyond for customers!! Has always looked out for what is best for us which i can’t thank Parker Smith enough or the whole agency!!!"

"The team is always helpful and very courteous! I appreciated the get well soon card that was sent while I very sick!! Thank y'all for going above and beyond!!"

"Great"

"Great communication with Melissa and the staff in general. They are always willing to listen and help with any and all of my insurance needs. I have very high expectations regarding customer service and they always meet or exceed my expectations. I highly recommend the Parker Smith State Farm agency."

"State Farm is always willing to help you out to make sure you have everything you need to be up to date. They even when out of the way to text their information so it would be easier for me to save them in my contacts."