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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A.L. “The Concierge” Thomas

A.L. “The Concierge” Thomas

April 24, 2025

5  out of  5
rating by A.L. “The Concierge” Thomas
"SEAMLESS EXPERIENCE & FEEL @ HOME PARKER & IAN 🙇🏽🧎🏾🙏🏾🛐… LIKE A STUPENDOUS NEIGHBOR STATE FARM IS THERE !!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Ecleberry-Billings

April 21, 2025

5  out of  5
rating by Cindy Ecleberry-Billings
"I needed to change my name on all of my insurance policies I had with State Farm. Melissa, with Parker Smith State Farm was excellent and extremely helpful. She was able to change everything within a few minutes and requested all of my replacement cards for me. They truly work for their clients and take care of us like family. Thank you Melissa. Cindy Billings"
We responded:
"Thank you Cindy for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mac Smith

April 18, 2025

5  out of  5
rating by Mac Smith
"Has great customer service and wants to help those in need!!"
We responded:
"Thank you Mac! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sara Morris

April 15, 2025

5  out of  5
rating by Sara Morris
"Parker Smith has been great to work with. Always goes above and beyond for customers!! Has always looked out for what is best for us which i can’t thank Parker Smith enough or the whole agency!!!"
We responded:
"Thank you Sara for your kind review of our office! We appreciate you taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Amanda Newton

April 8, 2025

5  out of  5
rating by Amanda Newton
"The team is always helpful and very courteous! I appreciated the get well soon card that was sent while I very sick!! Thank y'all for going above and beyond!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily

April 7, 2025

3  out of  5
rating by Emily
"Great"
We responded:
"Thank you for your review. We strive to provide the best service possible and would appreciate any suggestions you have for how we can enhance your experience with our State Farm office. Please feel free to reach out with any thoughts."
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georgep206

April 7, 2025

5  out of  5
rating by georgep206
"Great communication with Melissa and the staff in general. They are always willing to listen and help with any and all of my insurance needs. I have very high expectations regarding customer service and they always meet or exceed my expectations. I highly recommend the Parker Smith State Farm agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wesley Faulkner

April 2, 2025

5  out of  5
rating by Wesley Faulkner
"State Farm is always willing to help you out to make sure you have everything you need to be up to date. They even when out of the way to text their information so it would be easier for me to save them in my contacts."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Say Curgan

April 2, 2025

5  out of  5
rating by Say Curgan
"Very helpful and super easy to work with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Chassity Karahalios

Chassity Karahalios

April 1, 2025

5  out of  5
rating by Chassity Karahalios
"Always so nice and helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ian & Kelsey Clark

March 28, 2025

5  out of  5
rating by Ian & Kelsey Clark
"Parker and his team do a fantastic job taking care of their clients. They are quick to respond and offer excellent rates and coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kimberly Ott

March 25, 2025

5  out of  5
rating by Kimberly Ott
"Professional and very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jon Thomas

March 24, 2025

5  out of  5
rating by Jon Thomas
"Very helpful employees"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Bergelson

March 18, 2025

5  out of  5
rating by Eric Bergelson
"Easy peasy, claims, business policies, they made it all a pleasure. Thank you Parker Smith!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peppermint Patti

March 17, 2025

5  out of  5
rating by Peppermint Patti
"I really like this office. The staff has shown me effective, efficient knowledge, and eagerness to help me. I moved from NY and was given excellent information and assistance with my policies."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jerry McCall

March 17, 2025

5  out of  5
rating by Jerry McCall
"Very quick response to questions and to resolve policy changes."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauren Knutson

March 14, 2025

5  out of  5
rating by Lauren Knutson
"Amazing service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Johnson

March 11, 2025

5  out of  5
rating by Linda Johnson
"Excellent service."
We responded:
"Thank you for the 5 star review! We really appreciate you as a customer!"
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atmorris king

March 11, 2025

5  out of  5
rating by atmorris king
"Awesome"
We responded:
"Thank you for the review!"
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Melinda Hawkins

March 10, 2025

5  out of  5
rating by Melinda Hawkins
"Mamie was very pleasant during our interaction. She was helpful and took care of my concern in a timely manner. Thank you"
We responded:
"We really appreciate you as a customer! So happy you are pleased with our service."
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Abhay h

March 10, 2025

5  out of  5
rating by Abhay h
"Kirby's been great! No hassle at all"
We responded:
"Thank you for the 5 star review! We really appreciate you as a customer!"
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Denise Corriher

March 10, 2025

5  out of  5
rating by Denise Corriher
"They are always helpful and courteous. I have a lot of faith in them!"
We responded:
"So happy you are satisfied with our agency. Please let us know if we can do anything else to help!"
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Annette Staley

March 10, 2025

5  out of  5
rating by Annette Staley
"Very friendly and convenient! Love their service !"
We responded:
"Thank you so much! We really appreciate you as a customer!"
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Joshua Benn Warner

March 6, 2025

5  out of  5
rating by Joshua Benn Warner
"In the process of buying a house, another insurance company sold us an incorrect type of insurance. Our lender informed us of this 24 hours before close. I called Parker Smith State Farm, and Mr. Ian went absolutely above and beyond--he got us the right kind of insurance, bundled our cars--all within a period of 48 hours. Ian saved the house buying process at the 11th hour. The whole time, he was prompt, competent, and downright kind."
We responded:
"Thank you for the 5 star review! We really appreciate you as a customer!"
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Phil Thompson

March 5, 2025

5  out of  5
rating by Phil Thompson
"Mamie has always been courteous and able to answer any questions I might have."
We responded:
"We really appreciate you as a customer! So happy you are pleased with our service."